About Flick TV
At Flick, we believe great stories don't need hours — just seconds to hook you and minutes to blow your mind. We're your go-to app for bite-sized, high-drama, high-impact shows made for the scrolling generation.
Whether you're on a break, commuting, or just can't commit to a full-length series, we've got you. Our library is packed with addictive short-form content — from thrillers to romance to plot twists you'll never see coming.
Fast. Fun. Binge-worthy. That's Flick TV.
Terms of Use
Effective Date: Apr 14, 2025
Last Updated: Apr 14, 2025
Welcome to Flick TV! These Terms of Use ("Terms") govern your access to and use of our website, mobile application, and related services ("Services") operated by Flick Media Private Limited ("Company", "we", "us", "our"). By using Flick TV, you agree to follow these Terms. Please read them carefully.
1. Acceptance and Eligibility
Acceptance: By accessing or using our Services, you agree to be bound by these Terms, our Privacy Policy, and all applicable laws and regulations.
Age Requirement: You must be at least 13 years old to use our Services. If you are under 18, you may only use the Services under the supervision of a parent or legal guardian who agrees to be bound by these Terms.
Legal Capacity: You represent that you have the legal capacity to enter into binding contracts under the Indian Contract Act, 1872.
Geographic Restriction: Our Services are available only within India and are not intended for use outside India.
2. Account Registration and Security
To access certain features, you must create an account by providing accurate information including your mobile number. You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized use
- Ensuring your account information remains accurate and up-to-date
We reserve the right to verify your identity and may suspend accounts with suspicious activity.
3. Content and Intellectual Property
3a. Platform Content
Original productions and licensed third-party content, is protected by copyright, trademark, and other intellectual property laws. We or our licensors own all rights to this content.
Limited License: For this type of content, we grant you a limited, non-exclusive, non-transferable, revocable license to access and view content for personal, non-commercial use only.
Content Ratings: Content is classified with appropriate age ratings. Viewer discretion is advised, and parents should monitor content accessed by minors.
Restrictions: You may not copy, reproduce, distribute, modify, create derivative works, publicly display, publicly perform, republish, download, store, or transmit any content except as expressly permitted.
3b. User Content:
By uploading videos, images, audio, or any other content ("User Content") to Flick TV, you grant Flick TV a worldwide, non-exclusive, royalty-free, transferable, and sublicensable license to use, reproduce, distribute, adapt, modify, display, and perform such content in connection with operating and promoting the service.
User Responsibilities:
You confirm that you own or have the necessary rights and permissions to upload and share User Content.
You agree not to upload content that is unlawful, defamatory, obscene, hateful, infringing, harassing, or otherwise objectionable.
You remain solely responsible for your User Content and any consequences arising from its use.
Moderation & Removal: Flick TV reserves the right (but is not obligated) to monitor, review, and remove any User Content that violates these Terms or is deemed inappropriate.
4. Prohibited Conduct
You agree not to:
- Use the Services for any unlawful purpose or in violation of applicable laws
- Circumvent, disable, or interfere with security features or digital rights management (DRM)
- Record, capture, or redistribute any content using external devices or software
- Share your account credentials or allow unauthorized access
- Use automated systems, bots, or scripts to access the Services
- Attempt to gain unauthorized access to our systems or networks
- Impersonate others or provide false information
- Interfere with or disrupt the Services or servers
5. Subscriptions, Payments, and Coins
Subscription Plans: We offer paid subscription plans that provide access to premium content. Subscription fees are charged according to your selected plan.
Coins System: We offer a virtual currency system ("Coins") that can be purchased and used to unlock specific content. Coins are non-refundable and non-transferable.
Payment: Payments are processed through third-party payment gateways. We accept various payment methods including UPI and cards
Auto-Renewal: Subscriptions automatically renew unless cancelled before the renewal date.
Refund Policy: Refunds are available within 3 days from the date of payment, provided no content has been watched. No other refunds or cancellations are permitted.
6. Fair Use and Account Sharing
Personal Use: Your account is for personal use only and may not be shared with others outside your immediate household.
Device Limits: You may access the Services on multiple devices, but simultaneous streaming may be limited based on your subscription plan.
Fair Use: Excessive usage patterns or suspicious activity may result in account restrictions or termination.
7. Service Availability and Technical Requirements
Service Provision: Services are provided "as is" and "as available." We do not guarantee uninterrupted or error-free service.
Technical Requirements: You are responsible for internet connectivity, compatible devices, and any associated costs.
Geographic Restrictions: Certain content may be restricted based on your location within India.
Maintenance: We may temporarily suspend Services for maintenance, updates, or technical issues.
8. Content Moderation and Takedown
We reserve the right to review, monitor, and remove content that violates these Terms or applicable laws. We may use automated systems and human review for content moderation.
9. Account Suspension and Termination
Our Rights: We may suspend or terminate your account for violations of these Terms, non-payment, fraudulent activity, or any other reason we deem appropriate.
Your Rights: You may terminate your account at any time by contacting customer support.
Effect of Termination: Upon termination, your access to the Services will cease, and any unused subscription fees or Coins will be forfeited.
10. Privacy and Communications
Your use of Flick TV is governed by our Privacy Policy. We may send you service-related communications, promotional content, and updates via SMS, email, or in-app notifications.
11. Third-Party Services
Our Services may contain links to third-party websites or services. We are not responsible for the content, privacy policies, or practices of third parties.
12. Disclaimers and Warranties
No Warranties: The Services are provided "as is" without warranties of any kind, express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement.
Content Accuracy: We do not warrant the accuracy, completeness, or reliability of any content.
Service Interruptions: We are not liable for service interruptions, technical failures, or content unavailability.
13. Limitation of Liability
The Company licenses certain content developed by third parties ("Licensed Content"). Subject to the applicable law, the Company shall not be responsible or liable for any such Licensed Content, including without limitation:
(i) any infringement or misappropriation of intellectual property rights of any person;
(ii) any misleading, unfair, defamatory, infringing, libellous, disparaging, or obscene material; or
(iii) any claims arising from or relating to the infringement of any third-party rights in connection with the Licensed Content.
14. Indemnification
You agree to indemnify and hold us harmless from any claims, damages, losses, or expenses arising from your violation of these Terms, misuse of the Services, or violation of any third-party rights.
15. Changes to Terms
We may update these Terms at our discretion. Material changes will be communicated through appropriate means. Continued use of the Services after changes constitutes acceptance of the revised Terms.
16. Governing Law and Jurisdiction
These Terms are governed by the laws of India, Uttar Pradesh. Any disputes shall be subject to the exclusive jurisdiction of courts in Noida, Uttar Pradesh.
17. Severability and Entire Agreement
If any provision is found unenforceable, the remaining provisions remain in effect. These Terms, together with our Privacy Policy, constitute the entire agreement between you and us.
18. Contact Us
Flick Media Private Limited
CIN: U62099UP2025PTC216193
Regd. Office: D-9 Ground Floor, Sector-3, Noida, Noida, Gautam Buddha Nagar- 201301, Uttar Pradesh
Website: www.flicktv.in
Email: support@flicktv.in
Contact: +91 9865072030
Grievance Redressal Policy
📊 Monthly Content Grievance Compliance Report: View Report
1. Objective
This policy outlines the procedure for addressing grievances related to the content, accessibility, or service of the Flick TV platform. It aims to ensure fair, transparent, and timely resolution of user and stakeholder complaints in compliance with applicable laws.
2. Scope
This policy applies to:
- Users/viewers of the platform
- Content creators or producers
- Regulatory bodies
- General public
3. Grievance Categories
Grievances may include (but are not limited to):
- Obscene, harmful, or offensive content
- Misleading or fake information
- Violation of copyrights or intellectual property
- Defamatory or communal content
- Accessibility issues (audio, video, subtitles)
- Account, billing, or subscription issues
- Violation of age ratings or parental controls
- Breach of personal data/privacy
4. Grievance Officer Details
In compliance with Rule 11 of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, as amended from time to time ("Intermediary Guidelines"), we have appointed a Grievance Officer:
Flick Media Private Limited
CIN: U62099UP2025PTC216193
Registered Office Address: D-9 Ground Floor, Sector-3, Noida, Noida, Gautam Buddha Nagar- 201301, Uttar Pradesh
Telephone: +91 9865072030
Email: support@flicktv.in
Contact Person for Grievances: Pratik Anand (pratik.anand@flicktv.in)
5. Grievance Submission Mechanism
Submissions must include:
- Name and contact details of the complainant
- Detailed description of the grievance
- Date and time of the issue (if applicable)
- URL or title of the content in question (if relevant)
- Any supporting evidence/screenshots
6. Redressal Process & Timelines
| Step | Description | Timeline |
|---|---|---|
| 1 | Acknowledgement of grievance | Within 24 hours |
| 2 | Initial review of complaint | Within 3 working days |
| 3 | Resolution or action taken | Within 15 days of receipt |
| 4 | Final communication to complainant | Within 15 days |
In case of complex issues requiring longer time, interim updates will be provided to the complainant.
7. Content Takedown Requests
If a grievance pertains to objectionable content:
- It will be reviewed by our Content Review Committee
- Content may be removed, blurred, age-restricted, or flagged as per legal or ethical guidelines
- If applicable, escalation will be made to the Self-Regulatory Body or Ministry of Information & Broadcasting
8. Recordkeeping & Reporting
- All grievances and actions taken shall be documented digitally and retained for a minimum of 3 years
- Monthly and quarterly compliance reports will be maintained for internal audits
- Reports will be submitted to the Ministry (if required)
9. Review of Policy
This policy will be reviewed every 12 months or in response to legal/regulatory updates. Any changes will be communicated publicly on the platform.
Prevention of Sexual Harassment (POSH) Internal Committee
In compliance with the Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013, Flick Media Private Limited has constituted an Internal Committee (IC) to address complaints related to sexual harassment at the workplace.
Internal Committee Members
| Title | Name | Designation | Contact No. | Email Id | Office Address |
|---|---|---|---|---|---|
| Presiding Officer (Chairperson) | Sheetal Pradeepbhai Vegda | Growth Marketing Manager | 9909712225 | sheetal@flicktv.in | Bengaluru |
| Employee Member | Sanidhya Mittal | Head of Engineering | 9717173228 | sanidhya.mittal@flicktv.in | Bengaluru |
| Employee Member | Shivam Kumar | Finance Specialist | 8210845991 | shivam.kumar@flicktv.in | Noida |
| External Member | Geetanjali Arora | Board Member Innerwheel Club | 9927071963 | geentanjaliarora1963@gmail.com | Noida |
Committee Responsibilities
- Receive and investigate complaints related to sexual harassment at the workplace
- Conduct fair and impartial inquiries into complaints
- Recommend appropriate action based on investigation findings
- Ensure confidentiality and protection of complainants and witnesses
- Submit annual reports to the appropriate authorities
How to File a Complaint
If you wish to file a complaint regarding sexual harassment, you may contact any member of the Internal Committee through the contact details provided above. All complaints will be handled with strict confidentiality and in accordance with the provisions of the POSH Act, 2013.
Note: The Internal Committee is committed to providing a safe and respectful workplace for all employees and stakeholders.